Connect your enterprise agents to email and company-wide calendars

Enterprise agents not only need to just read from a CRM, they need access into communication and scheduling tools to send follow-ups, book meetings, and take notes. Not only do they need read and write access, they also need the ability to react in real time.

Ampersand now supports subscribe actions for email and org-level permissions for calendars, across both our Google and Microsoft connectors.

Email subscribe actions

Subscribe actions let an integration react the moment new mail arrives, unlocking AI SDR agents and prospecting workflows that must respond in real time rather than on a polling schedule.

• Gmail: read emails and messages, create drafts, and subscribe to get notified when new messages arrive.
• Microsoft Outlook Mail: previously proxy-only, Outlook Mail now supports read and write actions, with real-time subscribe on the roadmap.

Calendar org-level permissions

Previously calendars only allowed account-based permissions. Ampersand now supports org-level permissions, letting applications integrate with company-wide calendars for centralized planning and for applications like AI notetakers that need org access to every meeting.

• Google Calendar: read every calendar in the org via Google Workspace domain-wide delegation, and create and update events with write actions.
• Microsoft Outlook Calendar: now a fully managed connector with read and write actions, with org-wide access via Microsoft admin consent in progress.

Company-wide calendar access, powered by platform-level permissions:

Empower your agents

By supporting read, write, and subscribe across our Google and Microsoft email and calendar connectors, Ampersand enables your agents to manage, schedule, and coordinate meetings while streamlining message coordination.

These connectors now power enterprise agents including AI SDRs, AI notetakers, meeting assistants, and revenue intelligence that tracks account timelines and attribution.